Legal
Privacy Policy
Last updated: January 2026
Information We Collect
When you request service, we collect the contact and job details you provide: your name, phone number, and a description of your garage door issue or installation need. If you contact us by email, we may keep a record of that communication to help schedule and complete your service.
How We Use It
We use your information to follow up on your estimate request, schedule service visits, diagnose and complete repairs, provide quotes, and communicate with you about your appointment. We may also use it to follow up after a job.
Data Storage & Security
Customer records are stored in systems with access limited to those who need them to do their jobs. We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.
Third-Party Sharing
We do not sell your information. We share details only with service partners as needed to complete your repair and with tools that help us run our business, such as scheduling and customer management software, under their own privacy terms.
Cookies
Our website may use basic cookies and analytics to understand how visitors find and use the site. These do not collect personally identifying information unless you submit a form. You can disable cookies in your browser without affecting your ability to request service.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request or opt out of service reminders, contact us using the details below and we will respond within a reasonable timeframe.
Contact Us
For any privacy questions, contact us at royalgaragedoorrepair25@gmail.com, or write to us at 2726 Arlington Ct, Pasadena, TX 77502.